Careers
WE ARE HIRING AT Poage Auto Plaza
We are currently looking to hire the following positions, and if interested, you can complete the application at the bottom of this page and a member of our leadership team will respond promptly:
SERVICE MANAGER
We are looking for an experienced Service Manager with a MINIMUM of 2 years of experience to join our growing team! As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. The primary responsibility of this position is the overall control over customer service and profitability of the service department.
Responsibilities:
- Customer Service: Greet customers promptly and professionally, ensure customer satisfaction through timely and quality service, and handle customer complaints and resolve issues effectively.
- Team Management: Supervise service technicians, develop and maintain a positive work environment, evaluate employee performance and provide feedback. Monitor automotive repair/maintenance to prevent operational delays.
- Operations Management: Schedule and prioritize service appointments, monitor and control labor costs, ensure compliance with safety regulations and industry standards.
- Financial Management: Prepare and analyze service department reports, develop and implement strategies to increase profitability, monitor and control expenses.
- Quality Control: Inspect completed work to ensure quality standards are met, identify and address any quality issues.
- Other duties as assigned.
Qualifications:
- Experience: Minimum 2 years of experience in automotive service management.
- Education: High school diploma or equivalent.
- Certifications: Valid driver's license.
- Previous experience with dealership DMS systems.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Proficiency in automotive repair and maintenance procedures.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
Benefits:
- $50,000.00 plus per year based on experience
- Health insurance
- Paid vacation
- Full benefit package
- 5-day work week (Monday - Friday - 7:30 AM to 5:00 PM)
- No Weekends
- Great hours
NEXT STEPS: You can Apply online using the form below, or arrive at our location to schedule an interview.
Poage Auto Plaza
4300 Broadway
Quincy, IL 62305-9103
We are an Equal Opportunity Employer
Contact UsWe are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
Contact us for the latest employment opportunities and to schedule an interview with our general manager.